In the event that you require assistance with your VarTech Systems product, please contact our customer service department at 800-223-8050. We offer repair services, upgrades, and phone-based tech support for the life of our units. We also offer the service of repairing and upgrading HMIs from other manufacturers.
HMI Repair Service with Free RMA Evaluation
VarTech Systems offers free RMA evaluations for the repair of industrial computers and monitors. When your device is in need of repair, our technicians will thoroughly evaluate the unit and contact you with options for the next steps.
In some cases, damage may render a unit unrepairable, in which case we will either return it to you or dispose of it according to regulations.
Common Repair Needs
Not all customer service inquiries are related to the event of a product malfunctioning. Our technicians frequently repair units with environment-related damage, such as that of brute force impact.
HMI Upgrade Services
RMA needs often relate to upgrading the internal components or updating the software of a computer or monitor.
In the event that you need to update your software, such as to meet new company security standards, or when you need to upgrade the computer specifications, such as RAM or memory, VarTech provides those services.
Tech Support for Existing Customers
We offer free phone support for the life of our units, including our legacy products. If you need support for a computer or monitor purchased from VarTech Systems, please call us to speak with are presentative.